Readers who frequent their local Starbucks or see themselves as future entrepreneurs will enjoy this concise introduction to the company’s history. Inspired by a visit to Milan, where traditional coffeehouses serving fresh-roasted brews bring people together to enjoy excellent coffee and conversations, the business began with three young men who opened their first Starbucks in Seattle in 1971. Emphasizing quality and customer service, their business grew at a good pace. In 1987, Howard Schultz bought the company and began its rapid expansion across the continent and throughout the world. Dell and Gilbert provide a very readable account of Starbucks, highlighting its remarkable successes and noting the more-recent accusations of unfair labor practices and union busting. Large color photos illustrate this attractive volume from the Odysseys in Business series (8 titles).